Terms of service

📄 Terms of Service

Last Updated: August 27, 2025

Welcome! The terms “we,” “us,” and “our” refer to Aloura. These Terms of Service (“Terms”) govern your use of our website and all related services, tools, features, and products (collectively, the “Services”). We are powered by Shopify, which helps us provide these Services to you.

By accessing or using the Services, you agree to these Terms and our Privacy Policy. If you do not agree, please do not use our Services.


1. Access and Account

You must be at least the age of majority in your jurisdiction or have parental consent to use the Services.

You agree to provide accurate information and maintain the security of your account credentials.

You are responsible for all activities under your account.


2. Our Products

We strive to provide accurate descriptions, but product colors or appearance may vary by screen.

We reserve the right to update, modify, or discontinue any product at any time without notice.


3. Orders

All orders are subject to acceptance. We reserve the right to cancel or modify orders at our discretion.

Once submitted, orders may not be canceled unless approved.

For return eligibility, please refer to our Refund Policy.


4. Prices and Billing

Prices may change without notice. Posted prices do not include taxes or shipping unless specified.

You agree to provide current and accurate payment information and authorize us to charge your selected payment method.


5. Shipping and Delivery

Shipping times are estimates only and not guaranteed.

Title and risk of loss pass to you once the package is handed to the carrier.

For full details, see our Shipping Policy.


6. Intellectual Property

All content, trademarks, graphics, and materials on the Services are owned by Aloura or licensed to us. You may not use or reproduce any part of the Services without express written permission.


7. Optional Tools

We may provide access to third-party tools. These tools are provided "as is" with no warranties. Use them at your own discretion.


8. Third-Party Links

Our Services may contain links to third-party websites. We are not responsible for any third-party content, policies, or actions. Use third-party sites at your own risk.


9. Relationship with Shopify

We are hosted on Shopify. Purchases are made directly with Aloura. Shopify is not liable for any purchase-related disputes. You release Shopify from all claims related to your transactions with us.


10. Privacy

Your use of the Services is subject to our Privacy Policy. Because our store is hosted by Shopify, your data may also be processed according to Shopify's Privacy Policy.


11. Feedback

By submitting any feedback, reviews, or suggestions, you grant us a royalty-free license to use and publish that content. We may remove any content that violates these Terms or applicable law.


12. Errors and Omissions

We may occasionally update or correct errors in product descriptions, prices, or availability. We reserve the right to cancel or modify orders based on such errors.


13. Prohibited Uses

You agree not to use our Services for unlawful or harmful purposes, including but not limited to:

  • Spamming

  • Infringing on intellectual property

  • Transmitting malware

  • Violating the rights of others


14. Termination

We may suspend or terminate your access to the Services at any time. Provisions related to intellectual property, feedback, warranties, limitations of liability, and governing law will survive termination.


15. Disclaimer of Warranties

The Services are provided “as is” without warranties of any kind. We do not guarantee that the Services will be error-free, uninterrupted, or secure.


16. Limitation of Liability

To the fullest extent permitted by law, Aloura is not liable for any indirect, incidental, or consequential damages arising from your use of the Services or products purchased through the site.


17. Indemnification

You agree to indemnify and hold harmless Aloura, Shopify, and our respective affiliates and employees from any claims, damages, or liabilities arising from your use of the Services or breach of these Terms.


18. Severability

If any provision of these Terms is deemed unlawful or unenforceable, the remaining provisions will remain in effect.


19. Waiver & Entire Agreement

No waiver of any term is considered ongoing or a waiver of other terms. These Terms constitute the full agreement between you and Aloura.


20. Assignment

You may not assign your rights under these Terms without our consent. We may assign our rights without restriction.


21. Governing Law

These Terms are governed by the laws of the State of Texas. You consent to the exclusive jurisdiction of courts located in Texas.


22. Headings

Headings are for convenience only and do not affect interpretation.


23. Changes to Terms

We reserve the right to update these Terms at any time. We will notify you of significant changes as required by law. Continued use of the Services constitutes your acceptance of the revised Terms.


24. Contact Information

For any questions about these Terms, please contact us:

Aloura
📧 support@getaloura.com